Online Privacy Policy

Overview of Our Online Privacy Policy

Online privacy is a very serious matter especiFII Bank when considering financial and banking transactions. We at First Independence Internationals (“FII”) are very serious and committed to protecting the personal and financial information of our visitor and clients.

Our online privacy policy describes the information we collect from and out our visitors and clients when visiting our website. It also takes into account the use of that information and with whom and how we share and protect that information. Our policies may change from time to time in an effort to better protect this information; therefore it is important to review this policy to understand if changes have occurred.

Frequently due to the nature of the internet and the sharing of information though links, websites may contain third party links, linking to information not maintained by FII. We may contain links to third parties to provide better information to our visitors. Our online policy is only covered by FII websites and so it is important for you to understand the online policy of any third party site you may be linked to when leaving the FII body of information.

As a customer or client of FII, once per year or as from time to time we will request to update your information to keep the most accurate records

As a customer of FII, once per year we will provide you with a Privacy Notice describing our privacy practices. It will describe and provide any updates to the collection and sharing of personal information about our customers, as required by law.

Information we collect online?

We collect personally identifiable information about you from the information you provide to us when you visit our websites. The information we collect will depend on the FII website you visit. This information may include, but is not limited to the following;

• Name
• Address
• Phone numbers
• Date of birth
• Email address
• Account numbers
• Income information
• Employment information
• Email referral information
• Government ID
• Account number at a bank or other financial institution
• Financial Instrument Identifier Note number

How do we use this information?

We use this information for various functions, which may include:

• processing your request for services
• product offerings
• improvement of our customer service or products
• servicing your account

For example, we may use the information you provide when you complete an online application for a product or service in order to process and evaluate your application. If you request product information, we may use the information you provide to mail you information you request.

We may also use the information you provide to contact you regarding your account and to process or collect payments. In addition, we may collect and use your information for analytic purposes, market research or for marketing purposes, as allowed by law.

Does FII Bank share the personal information it collects online?

We may share the personal information with third parties that perform services on our behalf that provide products or services you have requested.

We may share information about you with our affiliates and companies we have formal agreements to provide products and services.

We may disclose your personal information as otherwise permitted or required by law.

Do we use cookies or other technologies to collect information?

When you browse or visit one of our websites, we may store certain information on your computer. This information may be in the form of a small text file called a "cookie" and can help us to tailor our sites to your individual preferences and save you time if you visit the site again. For example, cookies may be used to remember your bank login preference. Where our website supports it, to save you time we may offer you the option to save your username and/or remember your computer by putting a cookie on your machine. Other online technologies we use may include Flash® objects as part of our online authentication measures if you ask us to remember your computer. Flash objects help us recognize your computer when you come back to our site. We do not use Flash objects for any online behavioral advertising purpose.

Can I disable or delete cookies?

You can disable cookies by making the appropriate selection from your browser options to inform you when cookies are set or to prevent cookies from being set. However, if you choose to disable or delete cookies, you may limit the functionality we can provide when you visit our site. Deleting cookies does not delete Flash objects.

Does FII Bank track your online activity on our websites?

We may use online tracking technologies, such as cookies, to gather anonymous, aggregate information about your visit to our websites. This information allows us to measure site activity and to create ideas for improving our sites and may include the time and length of your visit, the pages you look at on our sites, the website you visited just before coming to ours and your internet service provider. If we provide you with a link from an FII Bank site to another site, we may track the fact that you clicked the link. This will help us understand which links are helpful to you when you visit our site, and will help us provide you with links that may be of interest to you, when you visit our site again.

How do our websites respond to web browser “Do Not Track” signals?

We do not respond to Web browser “Do Not Track” signals at this time. To prevent FII Bank or third parties from tracking, you can access your browser settings and disable or delete your cookies.

What steps does FII Bank take to protect personal information it collects online?

We restrict access to the personal information obtained from our website to only those employees, agents and contractors who need it to do their jobs. We maintain administrative, technical, and physical safeguards designed to protect your personal information.

Additionally, companies that provide online services on our behalf are required by contract to protect customer information. They are only allowed to use the information they collect for the purpose of providing the services that we have contracted to them.

Does FII Bank collect personal information online about children?

We don’t intentionally collect or maintain data about children under 13 unless the personal information is provided by a parent, legal guardian or authorized adult. Our websites are not intended for children under 13.

Will FII make changes to this online privacy policy?

Yes: This policy is effective November 1, 2014. We reserve the right to alter or change our policies at our discretion. Changes to our policies will be posted on our websites.

Government ID

The First Independence International group of companies (“FII”) collects governmental information and identifiers as necessary to support jurisdictional regulations. To support these jurisdictional regulations, FII restricts access to the aforementioned information to employees, agents, service providers, and government entities that require these numbers and information. We strive to protect this information from unlawful disclosure by maintaining administrative, technical, and physical safeguards that comply with regulatory and industry standards.